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What to Do in the Event of a Property Loss

What to Do in the Event of a Loss

  • Immediately contact a contractor of your choice to make reasonable and necessary repairs to protect your property from further damage or loss.
  • If possible take photos of the damage.
  • Keep a record of repair costs and retain receipts for any expenditure.
  • If the loss involves theft or vandalism, notify the police immediately.
  • As soon as possible, contact your agent to report the loss or you may contact our Claims Department directly using our 24-hour reporting line at 800 242-7698.

If you suspect insurance fraud, please contact our Special Investigation Unit at 800 877-0600.